kudos to Toyota…

Everyone knows that Toyota is having troubles with a couple of giant re-calls on their products, right now. But last night I saw a new commercial from that company that caught my attention.

It was very impressive because I don’t often hear corporations basically say “we’re sorry”, “we made a mistake”, “we’re working to fix it”,”we’ll try to do better”.

After all, we’ve seen a lot of this recently, from contaminated pet food and childrens’ toys, to peanut butter and tomatoes… even war.

I can respect a mistake apologized for and fixed a lot more than a mistake glossed over, passed on and ignored.

I’ve gotten so sick of of this bluster-through policy that I almost automatically think the worst of those who utilize… and we’ve seen way too much of it in the last decade.

It’s good to see a change, and as for me, I remember things like this when it comes time to spend my money as well as my vote!

Advertisements